All of BalanceBoard's legal and policy documents in one place. We believe in full transparency — these documents are written to be understood, not to hide behind legal jargon.
If You Are In Crisis Right Now
Call or text 988 (Suicide & Crisis Lifeline) · Text HOME to 741741 (Crisis Text Line) · Call 911 for immediate danger
How we collect, use, and protect account, Classroom, wellness, and optional AI data; service availability; providers; retention limits; and privacy choices.
2026-08-31
The legal agreement governing your use of BalanceBoard. Covers eligibility (13+), account rules, service description, prohibited conduct, AI limitations, mental health disclaimers, liability, and dispute resolution.
2026-08-31
Everything you need to know about our AI Buddy and AI Wellness Coach — what they are, what they cannot do, their guardrails, how your data is sent to Anthropic, and how to report AI problems.
2026-08-31
Critical disclosure that BalanceBoard is a planning and self-reflection tool, not a medical or crisis service. Covers wellness and AI limits, professional-help guidance, and crisis resources.
2026-08-31
How BalanceBoard displays crisis resources, the limits of its automated phrase check, its resource-only safety posture, and crisis contacts.
v1.0 — March 30, 2026
Detailed list of permitted and prohibited uses. Includes a data access matrix showing exactly who can see what data (students, peers, counselors, BalanceBoard staff).
v1.0 — March 30, 2026
What cookies and localStorage we use, why, how long we keep them, and how to manage or delete them. We use zero advertising cookies.
v1.0 — March 30, 2026
Step-by-step guide to deleting your BalanceBoard account and all associated data. Covers in-app deletion, email requests, what gets deleted, and how to revoke Google access.
v1.0 — March 30, 2026
The current access boundary for counselors and schools. BalanceBoard does not currently provide counselor, school-roster, or institutional student-data access.
v1.0 — March 30, 2026
Questions?
If you have questions about any of these documents, email support@balanceboard.app. For legal inquiries, use subject "Legal Inquiry." For privacy requests, use "Privacy Rights Request."
Compliance & Standards