AI Notice
Effective August 31, 2026
AI is not a therapist
BalanceBoard's AI features are optional planning and general-wellness tools. They do not provide medical or mental-health care, diagnosis, treatment, emergency monitoring, legal advice, or financial advice.
1. Optional AI features
- Planning assistant: helps create, update, prioritize, or break down academic tasks.
- Task slicer: suggests smaller, editable steps for a task you select.
- AI wellness insights: provides a brief general suggestion from recent structured check-ins only when you separately enable that feature and request an insight.
The core planner works without AI. Wellness tracking also works without AI wellness insights.
2. Information used
Planning assistant and task slicer
Depending on the action, BalanceBoard may send the text you enter and relevant task details such as title, description, due date, subject, and priority to our AI provider.
AI wellness insights
When separately enabled and requested, BalanceBoard may send recent structured fields such as mood, stress, sleep, and energy. Journal or daily-note text is excluded.
BalanceBoard uses Anthropic as its AI service provider. We do not intentionally include your name, email address, Google credentials, or another student's data in AI requests. See the Privacy Policy for the complete provider and data-use disclosure.
3. Important limitations
Not a person or professional
AI does not think, feel, or understand your full situation. It is not a teacher, therapist, counselor, doctor, lawyer, or financial adviser.
May be wrong
Generated suggestions can be incomplete, outdated, or incorrect. Review a suggestion before using it and verify important information with a trusted adult or qualified professional.
Not a crisis service
BalanceBoard is not monitored and cannot contact emergency services, a parent, a school, or a counselor for you. Call 911 for immediate danger or call or text 988 for crisis support in the United States.
Does not complete schoolwork
The planning assistant is intended to organize tasks and break assignments into steps, not write essays, solve problems, or complete schoolwork. Automated output can still fail to follow that rule.
4. Your choices
- AI task planning is covered by the Terms and this Notice. Nothing is sent to the AI provider until you choose an AI action, and you can turn AI planning off in Settings.
- You choose whether to store wellness check-ins.
- You make a separate, just-in-time choice before structured wellness fields may be used for AI wellness insights.
- You can change these choices in Settings. Turning a feature off stops future use for that purpose; it does not remove tasks or check-ins you chose to keep.
5. Safety resources
Some messages may cause BalanceBoard to display fixed U.S. crisis resources instead of a normal AI response. This limited feature can miss serious language and is not clinical screening, monitoring, or emergency intervention.
Immediate danger: call 911.
Suicide & Crisis Lifeline: call or text 988.
Crisis Text Line: text HOME to 741741.
6. Report a problem
If an AI response is unsafe, inappropriate, manipulative, discriminatory, or seriously incorrect, stop using it and email support@balanceboard.app. Include only the information needed to investigate; do not email sensitive wellness details unless necessary.